
It’s been 41 years since Denis Branco opened his namesake neighborhood pizza shop in Medford, New Jersey.
Forty-one years of trends that have come and gone. Forty-one years of economies rising and falling. Forty-one years of customers old and new. And through it all one detail always remained constant: the sign next to his register that read:
“Cash Only.”
No more.
“When five out of 10 customers are coming up to the counter with their charge cards in hand, you can’t keep turning that many people away,” he says. “So you have to give a little to get a little, and that’s what I’m doing. I have to go with my customers.”
(Excerpt above from QSR.com - Nick DiUlio)
Thus began a rapid change in how pizza shops, sandwich shops and QSR’ s in general began to conduct their daily business…….with a little help from a little company called DTI:
On July 15th, 2002 Direct Technologies, LLC (DTI) of Fort Lauderdale, Florida proudly announced the signing of a five year representation agreement with Subway’s ® Advertising “Uebermensch” Jared Fogle.
Jared has long been considered Americas most recognized non-celebrity spokes person. He has been called “Subway’s Savior” in more than one article and the chains’ success is due in large part…….very large part….to his understated, albeit sometimes nerdish celebrity presence.
According to DTI’s CEO Edward Slominski: “Jared has the kind of appeal that you don’t often find in a spokesperson. He’s no George Clooney or Tom Cruise. …He’s just the kind of “former fraternity brother” or the “book worm kid ” next door neighbor who wins you over with his likeability and most important….his believability!”
DTI’s CEO knew that with his technology and Jared’s personality – together they could potentially start a tidal wave and dramatically alter the way the entire QSR niche provides point of sale payment options.
Michael Slominski, vp of sales for DTI states “Our association with Jared enhanced our ability to enroll the thousands of Subway® stores nationally because to the Subway® Franchisee Jared is a towering icon.” Jared has been a good match for DTI, who developed the Swipe N’ Go® payment solution which offers the Quick Service Restaurant industry the benefit of speeding up every transaction at the cash register.
Swipe N’ Go® has been extremely effective in getting customers to notice that this type of transaction reduces wait time. “Reducing wait time in a quick service restaurant equates to an unequivocal and palpable increase in sales,” states Edward Slominski.
Based on the monumental success of Jared popularizing Swipe N’ GO® technology, America’s QSR restaurant chains including McDonald’s and Taco Bell quickly began to take notice. Within 12 months, it appeared that suddenly and magically everyone was accepting debit and credit cards in restaurant environments which previously shunned plastic.
“It seemed like it happened overnight. In fact, I think it did, ” says Michael Slominski. It is obvious and not unwarranted to conclude that the big QSR chains and indeed the food service industry itself owe a big big “Thank you” to DTI.
According to industry statitistics, fast food purchase total made on credit cards rose from $1.7 billion in 2000 to $37 billion in 2005. And along with this tremendous increase in credit card usage at fast food restaurants has come a significant increase in efficiency and profitability for the major fast food giants.
The Merchant Maven